Digital Mauve’s loyalty platform is RewardBox, powered by The Home Retail Group.
RewardBox is a strategic approach to driving your employee’s incremental sales and productivity based on rewarding and recognising desired behaviour, whilst reducing operational costs and time. Reward Box is also ideal for customer acquisition, retention and member get member and procurement clients.
What we found is that with current voucher based programmes, just sending or handing out vouchers to employees doesn’t always make a tremendous memorable impact and doesn’t always drive sales and cross selling or reward stretch targets. Plus you have the cost and pain of issuing the vouchers, dealing with distribution, fraud, lost vouchers, manual reporting etc.
The Reward Box platform was developed for people that run programmes. It makes management, measurement and reporting automatic and easier. It has multi levels allowing different access and benefits from regional, area, local mangers to employees making it easy to manage incentives, rewards and recognition for their staff members, and their customers. RewardBox is fully multi channel, you can redeem online, by SMS, home delivery, send to a gift card or pick up in store. There are 21,000 product lines from Argos and Homebase and there are more partners for things such as travel and lifestyle experiences. Your employees and customers can accrue points over time and top up their points using their own debit or credit card for larger redemptions.
RewardBox can be white labelled to meet your brand guidelines and seamlessly link to your systems, including payment and transactions automatically.